Privacy Policy
Last Updated: 09/30/2026
At White’s Boots Inc. your privacy is important to us.
This Privacy Policy explains what personal information is collected, why it is collected, how that information is used, how it is shared, and the choices available to you regarding your information.
For purposes of this Privacy Policy, references to our "Site" include whites-boots.mom, our mobile applications, and other digital platforms operated by White’s Boots Inc.. References to our "Services" include our E-Commerce Site, retail locations, customer service channels, and any other shopping, product, or support services offered by White’s Boots Inc..
Definitions contained in our Terms and Conditions also apply to this Privacy Policy and are incorporated herein by reference. By accessing or using our Site or Services, you acknowledge that you have read and agree to this Privacy Policy.
White’s Boots Inc. may update this Privacy Policy from time to time. When changes are made, White’s Boots Inc. will revise the "Last Updated" date at the top of this page. Additional features, promotions, services, or events may be governed by additional privacy terms that will be provided at the time of participation.
White’s Boots Inc. encourage you to review this Privacy Policy periodically. Your continued use of the Site after any updates are posted constitutes acceptance of those changes.
The Services are not directed toward children under the age of 18, and White’s Boots Inc. does not knowingly collect personal information from children under 18. If White’s Boots Inc. become aware that such information has been collected, White’s Boots Inc. will take reasonable steps to delete it from our systems.
Controller of Personal Information
Any personal information provided to or collected by White’s Boots Inc. through the Services is controlled by:
White’s Boots Inc.
4002 E Ferry Ave
Spokane, WA 99202
United States
What We Collect
Information You Provided
Information is collected when you:
- Place an order
- Create an account
- Subscribe to marketing emails or catalogs
- Participate in promotions or surveys
- Submit product reviews or feedback
- Contact customer service
- Visit a White’s Boots Inc. retail location
Examples of information you may provide include:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Product preferences
- Account credentials
- Order history
- Communications with customer service
White’s Boots Inc. uses this information to process purchases, fulfill orders, provide customer support, communicate with you regarding products and services, and improve your experience with White’s Boots Inc..
Information Received from Third Parties
White’s Boots Inc. may receive information from:
- Marketing and advertising partners
- Analytics providers
- Social media platforms
- Data enhancement providers
- Fraud prevention providers
White’s Boots Inc. may combine such information with information already maintained in our records to better serve customers.
Automated Information Collection
White’s Boots Inc. and our service providers may automatically collect information when you interact with our Site and Services.
Cookies
Cookies are small files placed on your device that helps recognize your browser and improve your experience.
White’s Boots Inc. uses cookies for the following purposes:
Essential Operational Cookies
These cookies are necessary for the operation of our E-Commerce Site, including:
- Shopping cart functionality
- Account login functionality
- Security and authentication services
Performance and Functionality Cookies
These cookies help to improve the performance of the Site and remember your preferences.
Analytics, Customization, and Security Cookies
These cookies help to
- Understand how visitors use the Site
- Measure marketing effectiveness
- Improve navigation and content
- Detect and prevent fraud
Advertising and Targeting Cookies
These cookies help deliver advertisements and promotional offers relevant to your interests and measure advertising performance.
Social Media Cookies
These cookies enable sharing and interaction with social media platforms.
Log Files
White’s Boots Inc. may collect information such as:
- IP address
- Browser type
- Device information
- Referring URLs
- Pages viewed
- Date and time of visits
Tracking Technologies
White’s Boots Inc. may use technologies such as web beacons, pixels, local storage, and other similar tools to analyze traffic, measure marketing effectiveness, improve Site performance, and deliver more relevant content.
Interest-Based Advertising
White’s Boots Inc. may work with third-party advertising partners that use cookies and similar technologies to deliver personalized advertisements based on your browsing activities across websites and devices.
How We Use Your Personal Information
White’s Boots Inc. may use your personal information to:
- Verify your identity
- Process and fulfill orders
- Manage payments, returns, exchanges, and warranties
- Provide customer support
- Communicate about purchases and account activity
- Send newsletters and marketing communications
- Deliver catalogs and promotional materials
- Personalize your shopping experience
- Conduct surveys, research, and analytics
- Improve products and Services
- Enforce our Terms and Conditions
- Detect and prevent fraud
- Protect the security and integrity of our business
- Comply with legal obligations
- Notify you of changes to products, services, or policies
- Administer promotions, contests, and events
- Fulfill contractual obligations
- Conduct other activities disclosed at the time information is collected
White’s Boots Inc. shall retain personal information necessary to fulfill the purposes outlined in this Privacy Policy, satisfy legal obligations, resolve disputes, and enforce our agreements.
Information may be stored and processed within the United States or other locations where our service providers operate.
How We Share Your Information
White’s Boots Inc. may share personal information with:
Corporate Affiliates
Including affiliated companies, subsidiaries, and parent organizations.
Service Providers
Companies that provide services including:
- Payment processing
- Shipping and logistics
- Website hosting
- Email delivery
- Marketing services
- Analytics services
- Customer support
- Fraud prevention
- Tax calculation services
Marketing Partners
Where permitted by law, White’s Boots Inc. may share information with select marketing partners whose products or services may be of interest to you.
Reviews and Social Platforms
Information you voluntarily post through reviews, social media integrations, or public-facing portions of the Site.
Legal and Business Purposes
White’s Boots Inc. may disclose information when reasonably necessary to:
- Comply with law or legal process
- Respond to lawful government requests
- Enforce our policies
- Protect customers and business operations
- Investigate fraud or security incidents
- Facilitate a merger, acquisition, sale, or asset transfer
Public Forums
Information you submit through reviews, testimonials, comments, or other public areas of the Site may become publicly accessible.
Please exercise caution when sharing personal information in any public forum.
Marketing Preferences and Opt-Out Choices
White’s Boots Inc. want to communicate with you only if you wish to hear from us.
Email Marketing
You may unsubscribe from marketing emails at any time by:
- Clicking the unsubscribe link in any marketing email
- Contacting White’s Boots Inc. Customer Service
Catalog and Direct Mail
You may update your catalog or direct-mail preferences by contacting us.
Please allow reasonable time for mailing lists to be updated.
Cookies and Tracking Technologies
Most browsers allow you to manage cookie settings. Disabling cookies may impact Site functionality.
Interest-Based Advertising
You may opt out of certain targeted advertising through industry self-regulatory programs, including:
For example, we use Google Analytics to better understand how users interact with our Website. For information on Google Analytics' information handling practices and how you can control the use of information sent to Google, please visit www.google.com/policies/privacy/partners/. To disable Google Analytics, please download and install the Google Analytics Opt-out Browser Add-On, which is available here: https://tools.google.com/dlpage/gaoptout.
Most browsers are set to automatically accept cookies. However, if you do not want information to be collected from your device by cookies, most browsers have a setting that allows you to decline the use of cookies. Please note that some features of our Website may not work properly if you decline the use of cookies. Additionally, because the choices you make with respect to cookies are browser and device specific, you must exercise your choices on each browser and device you use.
Your Privacy Rights
Depending on your state of residence and applicable law, you may have rights regarding your personal information, including:
- Accessing your personal information
- Correcting inaccurate information
- Deleting personal information
- Opting out of certain data sharing or sales
- Limiting use of sensitive personal information
- Appealing privacy-related decisions, where applicable
To exercise these rights, please contact White’s Boots Inc. using the information below.
White’s Boots Inc., Inc.
Attn: Privacy Department
4002 E Ferry Avenue
Spokane, WA 99202
State Privacy Rights Notice
Residents of certain states may have additional rights regarding their personal information under applicable state privacy laws. These rights may vary depending on your state of residence and are subject to applicable legal exceptions.
White’s Boots Inc. is committed to honoring consumer privacy rights and complying with applicable state privacy laws, including but not limited to the laws of California, Colorado, Connecticut, Virginia, Utah, Oregon, Texas, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island, and other states that provide consumer privacy protections.
Depending on where you reside, you may have the following rights:
Right to Know and Access
You may request information regarding:
- The processing of your personal information.
- The categories of personal information collected.
- The categories of sources from which personal information is collected.
- The purposes for which personal information is collected, used, disclosed, sold, or shared.
- The categories of third parties with whom your information has been disclosed.
- The specific pieces of personal information maintained about you.
Right to Correct
You may request that White’s Boots Inc. correct inaccuracies in the personal information maintain about you.
Right to Delete
You may request deletion of personal information that has been collected from you, subject to certain legal, operational, security, and business retention requirements.
Right to Opt Out
Depending on applicable law, you may have the right to opt out of:
- The sale of personal information.
- The sharing of personal information for cross-context behavioral advertising.
- Targeted advertising.
- Certain profiling activities that produce legal or similarly significant effects.
Right to Limit Sensitive Personal Information
Where provided by law, you may request that White’s Boots Inc. limit the use and disclosure of sensitive personal information to only those purposes necessary to provide requested products and services, ensure security, comply with legal obligations, and conduct other permitted business activities.
Right Against Discrimination
White’s Boots Inc. will not discriminate against any consumer for exercising privacy rights provided under applicable law. White’s Boots Inc. will not deny products or services, charge different prices, or provide a different level or quality of service solely because you exercised your privacy rights.
Categories of Personal Information Collected
White’s Boots Inc. may have collected the following categories of personal information:
- Identifiers, such as name, postal address, email address, telephone number, account credentials, and IP address.
- Commercial information, such as products purchased, order history, returns, exchanges, and preferences.
- Payment and transaction information.
- Internet and electronic activity information, including browsing history, search history, device information, and interactions with our Site and advertisements.
- Geolocation information derived from device or IP address.
- Customer communications and support interactions.
- Marketing and communications preferences.
- Professional or employment information when voluntarily provided.
- Inferences drawn from personal information regarding preferences, interests, and purchasing behavior.
Sources of Information
White’s Boots Inc. collects information from:
- Information you provide directly..
- Your interactions with our Site and services.
- Advertising and analytics providers.
- Social media platforms.
- Service providers and business partners.
- Fraud prevention and identity verification services.
Business Purposes for Collection
White’s Boots Inc. collects personal information for purposes including:
- Processing and fulfilling orders.
- Providing customer service.
- Maintaining customer accounts.
- Payment processing.
- Fraud prevention and security.
- Marketing and advertising.
- Analytics and business operations.
- Product development and improvement.
- Legal compliance.
- Auditing and recordkeeping.
Categories of Personal Information Shared or Disclosed
White’s Boots Inc. may disclose personal information to:
- Payment processors.
- Shipping and fulfillment providers.
- Website hosting and technology providers.
- Email and SMS service providers.
- Analytics providers.
- Advertising and marketing partners.
- Fraud detection and cybersecurity providers.
- Customer support vendors.
- Professional advisors and legal service providers.
- Government agencies or regulators when required by law.
Information disclosed to service providers is used solely for authorized business purposes consistent with this Privacy Policy.
Sale, Sharing, and Targeted Advertising
Certain privacy laws define "sale," "sharing," or "targeted advertising" broadly to include the use of certain advertising and analytics technologies.
White’s Boots Inc. may use advertising, analytics, and social media technologies that may be considered a "sale," "sharing," or "targeted advertising" under applicable law.
Consumers with applicable rights may opt out of these activities by:
- Adjusting cookie preferences through our Cookie Preference Center;
- Enabling browser-based privacy controls where recognized;
- Submitting a privacy rights request to White’s Boots Inc.
If White’s Boots Inc. recognizes a valid browser-based opt-out preference signal, such as a Global Privacy Control (GPC) signal where required by applicable law, White’s Boots Inc. will process such requests in accordance with legal requirements.
Exercising Your Privacy Rights
To exercise any applicable privacy rights, please submit a request through one of the following methods:
Email: customerservice@whites-boots.mom
Phone: 1-800-541-3786
Mail:
White’s Boots Inc., Inc.
Attn: Privacy Department
4002 E Ferry Avenue
Spokane, WA 99202
To protect your information and prevent unauthorized access, White’s Boots Inc. may verify your identity before processing certain requests. Verification may require matching information you provide with information already maintained in our records.
Authorized agents may submit requests on behalf of consumers as permitted by law and subject to verification requirements.
Appeals Process
Residents of states that provide a right to appeal may appeal a denial of a privacy rights request by contacting us at:
customerservice@whites-boots.mom
Please include "Privacy Rights Appeal" in the subject line and provide sufficient information regarding your original request.
White’s Boots Inc. will review and respond to appeals within the timeframe required by applicable law.
Notice for Washington and Oregon Residents
Residents of Washington and Oregon may have rights under applicable consumer privacy laws, including rights to access, correct, delete, obtain copies of personal information, and opt out of targeted advertising, profiling, and certain data-sharing activities.
White’s Boots Inc. will honor requests from eligible consumers in accordance with applicable state law and verification requirements.
Links to Third-Party Sites
Our Site may contain links to third-party websites and services.
White’s Boots Inc. is not responsible for the privacy practices, security, or content of third-party websites.
Security
White’s Boots Inc. maintains reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. While White’s Boots Inc. strives to protect your information, we cannot guarantee absolute security.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
White’s Boots Inc.
Attn: Privacy Department
4002 E Ferry Ave
Spokane, WA 99202
Phone: 1-800-541-3786
Email: customerservice@whites-boots.mom
Additional Rights for California Residents
This California Privacy Notice (the “CA Disclosures”) supplements the information contained in our Privacy Policy and applies solely to individual residents of the State of California ("consumers" or "you").
Unless otherwise expressly stated, all terms in these CA Disclosures have the same meaning as defined in our Privacy Policy or as otherwise defined the California Consumer Privacy Act (“CCPA”).
1. SCOPE
White’s Boots Inc. use the term “personal information” in these CA Disclosures, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
For the purposes of these Disclosures, personal information does not include:
- Publicly available information from government records.
- Deidentified, aggregated or anonymized information that is maintained in a form that is not capable of being associated with or linked to you.
- Information excluded from the CCPA's scope, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; or information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
- Information relating to our employees, contractors and other personnel.
2. COLLECTION AND USE OF PERSONAL INFORMATION
We collect personal information from and about you for a variety of purposes. To learn more about the types of personal information we collect, the sources from which we collect or receive personal information, and the purposes for which we use this information, please refer to What Information Do We Collect About You and How Do We Use It in our Privacy Policy.
3. DISCLOSURE OF PERSONAL INFORMATION
As described in the section called How We Share Your Information in our Privacy Policy, we share personal information with third parties for business purposes or we may sell your personal information to third parties, subject to your right to opt out of those sales (see The Right to Opt-Out of Personal Information Sales below).
In the previous 12 months, we have disclosed the following categories of personal information to third parties for a business purpose:
In the previous 12 months, we have sold the following categories of personal information to third parties, subject to your settings and preferences and your Right to Opt Out:
- Identifiers
- Commercial Information
- Internet / Network Information
- Geolocation Data
The categories of third parties to whom we sell or disclose your personal information for a business purpose include:
- Our affiliate companies
- Other third party business partners who use this information to market to you, to perform analytics and conduct research, or for other purposes;
- Service providers and advisors that perform services for us, on our behalf, which may include providing marketing and advertising services, providing mailing or email services, tax and accounting services, data enhancement services, fraud prevention, web hosting, or similar services;
- Product Suppliers who may use the information to fulfill warranty service obligations, product recalls, or transaction tracking regarding shipments or leases of supplier products or similar activities;
- Businesses as needed to provide Services or to fulfil your request or transaction, including, for example, order fulfilment, payment processing, or delivery or shipping services;
- Ad networks and advertising partners to deliver advertising and personalized content to you on our Service, on other sites and services you may use, and across other devices you may use, as well as provide on behalf of advertising-related services such as reporting, attribution, analytics and market research;
- Analytics providers to better understand the demographics of our users and visitors, and to personalize, enhance and improve our Service;
- Social networks for advertising or personalization purposes, or to engage with you.
We may also disclose personal information to other third parties at your direction or upon your request, or to comply with legal process or contractual obligations, as described in our Privacy Policy.
Third-Party Tracking and Online Advertising
We utilize third-party partners to engage in online advertising. These ad networks, social media companies and other third-party businesses collect your personal information directly from your browser or device through cookies or similar tracking technology when you visit or interact with our website, use our apps or otherwise engage with us online. These third parties use your personal information to serve relevant ads on our site, on other websites or mobile apps, or on other devices you may use, or to personalize content and perform other advertising-related services such as reporting, attribution, analytics and market research. These third-party businesses may use such information for their own purposes in accordance with their own privacy statements, which may include reselling this information to additional third parties, including other advertising networks.
The Right to Know
You have the right to request any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon verification of your identity:
- The specific pieces of personal information we have collected about you;
- The categories of personal information we have collected about you;
- The categories of sources of the personal information;
- The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
- The categories of personal information we have sold and the categories of third parties to whom the information was sold; and
- The business or commercial purposes for collecting or selling the personal information.
The Right to Request Deletion
You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
The Right to Opt Out of Personal Information Sales
You have the right to direct us not to sell personal information we have collected about you to third parties now or in the future.
The Right to Non-Discrimination
"You have the right not to receive discriminatory treatment for exercising these rights.
However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner."
“Shine the Light”
California residents that have an established business relationship with us have rights to know how their information is disclosed to third parties for their direct marketing purposes under California’s “Shine the Light” law (Civ. Code § 1798.83).
